Frequently Asked Questions
Delivery Time SlotsTimes may vary due to order volume and traffic |
|---|
|
12:00pm - 3:00pm |
|
3:00pm - 6:00pm |
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6:00pm - 9:00pm |
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8:00pm - 11:00pm |
Service AreasWe offer same day delivery to the following cities |
Minimum Order
|
Vancouver |
$50 |
|---|---|
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Richmond, Burnaby, New Westminister |
$60 |
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Surrey, Delta, North Van, West Van, Tsawwassen, Delta |
$99 |
|
Coquitlam, Port Coquitlam, Port Moody |
$120 |
FREQUENTLY ASKED QUESTIONS
General Inquries
What Cities Do You Deliver To?
We offer same-day delivery to the following cities in the Metro Vancouver area:
- Vancouver,
- North Van
- West Van
- Burnaby
- Richmond,
- New Westminster
- Surrey
- Delta
- Coquitlam
- Port Coquitlam
- Pitt Meadows
How Do I Register?
Click here to register
Please fill in your details and you're all set to place an order!
Do you offer contactless delivery?
Yes we do!
Please select our contactless delivery options
We can leave it in your mailbox, at your front door or you may specify special instructions on the checkout page.
How will my order be packaged?
Your order will be discreetly packaged and sealed inside of a poly mailer. Only a label with your address and name on it
Can I return or exchange my product?
ALL SALE ARE FINAL
If you are not happy with our product or services, contact our customer service team with your order number.
Send an e-mail to weedapproach@gmail.com and we'll be happy to make things right!
Can I cancel/change my order?
If you want to make any changes to your order. Contact one of our live chat agents or call 778-628-6140
How do I earn points?
To earn points you can:
- - review a product for 100 points
- - make purchases $10 spent will get you 10 points
What are your delivery hours?
- We accept orders 24 hours a day 7 days a week.
- Orders are delivered between 12:00 pm and 11 pm.
Can I schedule my order for a different day?
Yes you may order up to two days in advance.
At the checkout, choose a delivery date and time that's suitable for your needs.
Payment and Delivery
What payment methods are accepted?
We accept payments by Interac e-Transfer or cash on delivery
Cut off times
- 15 minutes prior to each time slot.
- Example. If you select 12:00pm - 3:00pm and the payment option, Interac e-Transfer. We must receive your payment by 11:45am.
- If you miss our last cut off window, then we will deliver your order the following day.
Why is my order taking longer than usual?
Your order is still on its way!
Our delivery time slots are estimated times and factors such as traffic and order volume may affect these times.
We will do our best to deliver your package in a timely manner.
What are your delivery fees?
Free delivery on all orders
How do I pay with Interac E-transfer
After you click the place order button on the checkout page you will receive the interac-e-transfer instructions. You will also receive an email with details.
Please login to your online banking and fill in the details exactly as they appear.